I cannot access cPanel

Most corporate networks will block access to the port used by cPanel. Additionally, some firewalls that are pre-configured on broadband wireless equipment will also block this port. For example the Virgin Media firewall setting will currently have to be set to "Low" to allow access to this port.

Standard internet protocol uses port 80 which is allowed through the firewalls on nearly every corporate network and certainly on home routers or access equipment.

However, cPanel uses port 2083 which is the same as the Secure RADIUS service, encrypting information passing between a client and the server. Many firewalls will be set to block acess to this port, along with many other ports that are not commonly or widely used.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What is Website Builder?

Website Builder is a quick and easy way to build a website with no technical knowledge in just...

Bandwidth Limit Exceeded - http 509 error message

If you are seeing the following http 509 Bandwidth Limit Exceeded error it is because you have...

Quick Shortcuts User Guide

Once you login to your Client Area you are greeted with an account summary home page. If you...

Pay Monthly WordPress Hosting

Pay Monthly WordPress Hosting All of our Pay Monthly Hosting packages are perfect for hosting...

How to create an FTP account or user

You can create additional FTP accounts (or users) within cPanel to upload content to your...

Powered by WHMCompleteSolution