We are fully compliant with the EU General Data Protection Regulation (GDPR).
Your personal information belongs to you! We do not sell, trade, or in any way divulge client information to outside parties unless required to by law.
Pay Monthly Hosting may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 1st November 2012.
1. What we collect
When you register with us we collect the following information:
- Your name and address
- Your contact information including email address
- Your Internet Protocol (IP) address
- Other information relevant to the services and/or products we sell
Please note that if you do not wish to provide this personal information, you will not be able to make purchases on this site.
2. What we do with the information we gather
We require this information to process your Order and to provide you with the best possible Service, and in particular for the following reasons:
- To notify you of confirmation of receipt and update status of your Order
- To accurately process your Order and provide the Services
- We also use this information to protect your security and prevent or detect fraud or abuses of our site
- We may periodically send out newsletters regarding our services and/or products using the email address which you have provided
- We may also use the information to improve our products and services
3. Controlling your personal information
Your account information is protected by a password. You may make changes to your personal information at any time by accessing your account.
You may request details of personal information which we hold about you in accordance with the EU General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please contact us (using the Contact Us form in the Client area) and we will then process your request accordingly.
If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
Our data retention policy Is to delete your account (i.e. all of your personal data) from our systems once you have been inactive for a period of 36 months. If you wish your account to be deleted in advance of this, please contact us (using the Contact Us form in the Client area) and we will then process your request accordingly.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, in accordance with the EU General Data Protection Regulation (GDPR).
Any personal information that is passed to our website is collected through secure SSL pages, identified by a padlock in your browser. This uses the highest possible AES-256 bit encryption standards, so that you can be sure that the information you provide is protected and secure. Please click on the padlock to verify our SSL certificate and your browsers encryption standard.
Similarly, SSL encryption is used to process payments via PayPal. No credit or debit card details are stored on our site.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps us to analyse web traffic and allow our web applications to respond to you as an individual. The web application can then tailor its operations to your needs and preferences by gathering and remembering information for you, such as the contents of your shopping cart from one visit to the next. A cookie does not give us access to any other information your computer!
Overall, cookies help us provide you with a better website by enabling us to recognise you as a returning user. We use both session and persistent cookies, including Google Analytics.
6. Links to other websites
Our website may contain links to enable you to visit other websites of interest for your convenience. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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